Psychological Crisis

Call 911 and HELP OR HIDE

A psychological crisis exists when an individual is threatening immediate and serious harm to himself/herself or others, or is out of touch with reality and is of danger to self and/or others. Uncontrollable behavior and/or hallucinations could be manifested. If a psychological crisis occurs:

• Try to stay calm.
• Notify University Police at 911. Provide the following information:
  • Your name.
  • Precise location.
  • Observed symptoms of behavior.
  • Individual's name, if known.
• Until help arrives, try to be pleasant, considerate and understanding to avoid aggravating the situation.
• Do not argue with the individual. Try to determine and accept the individual's point of view. Do not confront/detain the individual if violent/combative.
• Have someone meet the University Police at the entrance to the building and provide up-to-date information.

If you are unsure whether the individual is of immediate danger to self or others, please err on the side of caution and call the police.  If the situation is not an immediate crisis, it is important to consult with one or more of the following:

• University Health and Counseling Services (8:00 am to 4:30 pm weekdays) Telephone number: (262) 472-1305)
• Student Affairs Incident Team (24 hours) Telephone number: (920) 723-7627
• Residence Life Staff (if event takes place in Residence Life)
• Office of Student Life (8:00 am to 4:30 pm weekdays) Telephone number: (262) 472-1533