Utility Failure
CALL 1320
Report any Utility Failure to the Physical Plant by dialing 1320. Be prepared to provide the following information:
- Your name.
- Phone number where you can be reached.
- Building name.
- Nature of the incident.
- Floor(s) or area affected.
- Room Number.
Electrical Failure
- The UW-Whitewater electricians or on call maintenance staff will assess the situation and determine the appropriate course or action.
- In the event of a sustained power failure, buildings equipped with an emergency generator will provide limited electricity to crucial areas of the building, including fire alarm systems and emergency lighting.
- Turn off ALL electrical equipment, including computers. Do not turn any electrical equipment back on until given the approval of your supervisor or the facility manager.
- Evacuate the building when emergency lighting comes on, or when you can see your path of travel well enough to safely exit. If you are stuck in a dark area without natural lighting and cannot safely exit, stay where you are until the power comes on or until you can safely exit. DO NOT re-enter the building until all power has been restored.
- Be mindful that elevators will not function in a power failure. Use the stairs if you evacuate the building.
- If you are trapped in an elevator, use the elevator’s emergency phone to notify the University Police.
- Telephone Failure. Many modern telephones require an external power supply for operation and may not function during a power outage. Each building supervisor has been given a telephone that will operate during an electrical failure. This system is known as a “Plain Old Telephone System”, or POTS. The Building Supervisor has selected and established a building emergency phone jack and telephone number during times of electrical failures. Ask your Building Supervisor where these phones are located and the telephone number.
- A building emergency call POTS telephone list is maintained by University Police Services.
Persons with Disabilities
- If fire alarm sounds, do not use elevators.
- If persons with disabilities cannot safely evacuate, assist them to a safe location near a building exit and notify emergency personnel of their location.
Steam Leaks
- If a major steam leak occurs inside a building, evacuate the area and close the door behind you. Steam can cause severe burns, displace oxygen, and moisture from steam can conduct electricity.
- A steam leak may cause the building’s fire alarm to sound. Even if you have ascertained the problem is a steam leak, exit the building immediately.
Persons with Disabilities
- If fire alarm sounds, do not use elevators.
- If persons with disabilities cannot safely evacuate, assist them to a safe location near a building exit and notify emergency personnel of their location.
Water Leaks/Flooding
- In the event of water leaks, try to contain the leakage in a container to minimize damage or safety hazards. If it is a significant water leak, avoid the areas where water has accumulated, and wait for help. Water makes an excellent conductor of electricity; thus electric shock is a strong possibility.
- Immediately cease use of all electrical equipment.
Persons with Disabilities
- If fire alarm sounds, do not use elevators.
- If persons with disabilities cannot safely evacuate, assist them to a safe location near a building exit and notify emergency personnel of their location.